长春市烟草公司员工培训体系构建研究

　　摘 要

　　企业员工培训作为企业的人力资源开发与管理的一个重要内容，对全体员工知识与技能的更新与提高、创造力与创新精神的挖掘和培养、行为的规范与责任意识的规范和强化发挥着极其重要的作用。伴随着知识经济、信息社会的到来，企业之间的竞争越来越表现为员工各项素质的竞争。造就高素质员工成为企业参与时代竞争的必然之路。但在企业的员工培训实践过程中，由于各种主客观因素的影响，员工培训常常被定义为企业发展的营养品，企业的培训陷入了“可培训、亦可不培训的境地。因此对于一个企业、一个想在庞大的竞争中获取优胜的企业来说，如何正确看待员工的培训，如何建立科学有效的培训体系，是一件极其富有意义而又充满挑战的创造性工作。

　　长春市烟草公司归属吉林省烟草公司管辖，负责整个长春的地区有关烟草市场的工作。是吉林省烟草公司（专卖局）的下属公司（局）。最近几年，长春市烟草公司各项改革突飞猛进，各项工作都取得了长足的发展，但仅仅在员工培训这一项看似不起眼的部位有一点点的不足，现在公司所建立的培训机制笔者认为无利于公司在日后的长足发展，制约公司在整个行业内的竞争力。针对以上的问题，本文从长春市烟草公司现有的员工培训体系分析，找出问题的所在，然后对问题进行分析，通过查阅文献资料，进行科学合理的构建新的员工培训体系。

　　首先对公司的培训需求进行了分析：提出了需求的来源，培训的需求来源可以从公司的各个部门，包括多层面的公司员工。结合公司的培训实际，介绍了访谈法，问卷调查法等多个培训需求分析方法。

　　其次，从六个方面对公司的培训进行了优化。第一，优化培训的目标计划。培训计划是以本企业的战略目标为依据，并通过对培训需求分析，最终系统的设定培训时间、地点、培训者、培训对象、培训方式和培训内容。第二，优化培训的对象。根据各个工作岗位的工作性质及特点，结合公司的工作实际需求，对培训的员工进行科学合理分类。第三，优化培训的方式方法，结合工作性质特点，笔者认为本公司应用讲授法、研讨法、案例分析法、网络培训等四种方法。第四，优化培训的内容。按照公司的科学分类，针对每一类岗位的员工设定相应的培训内容。第五，优化培训的后勤保障。提供充足的学习设施，配备相关硬件设施，选择优秀的培训教师。第六，优化培训的效果评价。制定培训的课程评估表，分阶段的问卷调查，培训后进行合理考核。

　　关键词：烟草行业；培训体系；优化培训。

　　Abstract

　　Employee training as enterprise development and management of humanresources,one of the important content of the staff with knowledge and skill,theupdate creativity and innovation spirit increased,discover and cultivation,coode ofconducr and responsibility consciousness of regulations and strengthen played animportant role.With the coming of knowledge economy,the competition betweenenterprises is growing performance staff quality competition and intellectual abilityof competition.Early high-quality staff become enterprises to participate in theknowledge economy era,the inevitable choice but to compete in the enterprise stafftraining practice,the influence of subjective and objective reasons due to various willoften staff training,enterprise development”positioning for nourishment,“tainingwork into the ”efficiency good without time training,have time training benefits andbad“dilemma.So,for enterprise that,how to correctly positioning employee trainingand carried out,is a challenging and creative work.

　　Changchun City tobacco companies ownership of tobacco companies in Jilinprovince jurisdiction, responsible forthe whole of the tobaccomarket Changchun area of work. Jilin province is the tobacco companies （MonopolyBureau） subsidiaries （Bureau）。 In recent years,make a spurt ofprogress Changchun City tobacco companiesreforms, each job obtainedgreat development, but only in the training of employees that a seeminglyinsignificantparts are less than a little, now I training mechanism companiesbuilt that no benefit to corporation development within days after the company'scompetitiveness in the industry as a whole, control within the. In view of the aboveproblems, this paper analysis from Changchun City tobacco companies existing stafftraining system, find the problem, and then on the analysis of the problem, throughaccess to documents, to construct a scientific and reasonable new employee trainingsystem.

　　First of all, on the company's training needs analysis: put forward the sources ofdemand, the training demandsources can be from various departments of thecompany, including multi level employees. Combined with thecompany's training practice, introduces the interview method, questionnairesurvey method and so on manytraining needs analysis method.

　　Secondly,from the six aspects of optimizationof company training. First, optimize the training objectives of the plan. Thetraining plan is the strategic target of the enterprise as the basis, and through theanalysis of training needs, the final setting of the system trainingtime, location, training, training objects, training methods and trainingcontent. Second, optimize the training object. According to the nature of thework and the characteristics of eachwork, combined with the company's actualneeds of work, training staff to carry out scientific andreasonableclassification. Third, methods of optimizing training, combined withthe characteristics of the nature of their work,the author thinks that thecompany used teaching method, research method, case analysis, network trainingand other four methods. Fourth, optimize the training content. According to thescientific classification of the company,set up the training content appropriate forevery type of employees. Fifth, optimize training logistics. Provide enough learningfacilities, equipped with relevant hardware facilities, choose the excellent trainingteachers. Sixth,optimize the training effect evaluation. Develop training courseevaluation,questionnaire divided into stages, afterreasonable assessment training

    Keywords:enterprise;employes;and training
 

　　目 录

　　第 1 章 绪论 ……1

　　1.1 研究背景 ……1

　　1.2 研究意义 ……3

　　1.3 研究方法与结构 ……3

　　第 2 章 长春市烟草公司员工培训体系现状及存在问题 ……5

　　2.1 长春市烟草公司简介及组织机构 ……5

　　2.2 公司培训体系现状……7

　　2.3 长春市烟草公司员工培训体系存在的问题及原因分析 ……8

　　第 3 章 长春市烟草公司员工培训体系的优化 ……15

　　3.1 长春市烟草公司员工培训优化的指导方针 ……15

　　3.2 长春市烟草公司员工培训优化的需求分析 ……18

　　3.3 优化长春市烟草公司科学的员工培训体系 ……24

　　第 4 章 长春市烟草公司优化员工培训的实施保障 ……37

　　4.1 建立完善的培训制度 ……37

　　4.2 优化员工培训工作的组织保障 ……39

　　4.3 保障培训过程中的后勤保障 ……39

　　结 论 ……41

　　参考文献 ……42

　　致 谢 ……44